Impacto da Gestão de Conflitos num Ambiente de Negócios Simulado
DOI:
https://doi.org/10.20401/lagos.9.1.279Keywords:
Conflitos, Liderança, Simulação, Clima Organizacional.Abstract
O objetivo deste trabalho é identificar e entender um ambiente organizacional em conflito, para compreender as relações humanas inerentes a este processo. O Jogo de Empresas mostrou-se uma ferramenta relevante para o estudo de conflitos, sendo que no ambiente simulado surgiram questões similares ao descrito na literatura. Destacamos a possibilidade de se utilizar o simulador para realizar treinamentos de gestão de conflitos.
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