Digital Readiness Model for University Management Services: Industry 4.0 Concept-Centered Approach
DOI:
https://doi.org/10.5281/zenodo.14529431Keywords:
Digital transformation, Readiness, Capability, 4.0 Industry, ManagementAbstract
The study describes developing a digital readiness model at the Araguaia campus of the Federal University of Mato Grosso (CUA-UFMT). Inspired by the concept of Industry 4.0 technologies, the research resulted in a web self-diagnosis system to assess the university's digital readiness. The conceptual model adapts insights from existing models in the literature and uses a 2x2 matrix to identify four levels of digital readiness. The system, composed of 24 items, was evaluated by experts from the campus. After adjustments, a web self-diagnosis system in Python was developed to collect the opinions of faculty and technicians from the campus. As a result, the proposal of a Digital Readiness Model was achieved, resulting in the initial assessment of the analysis unit and the development of a web application prototype, submitted to a proof of concept. The product ensured sufficient methodological rigor to address the lack of a policy that assesses and measures digital readiness, reflecting the current reality of CUA-UFMT. The technological production combines software and a technical report that describes the model's design, culminating in the web self-diagnosis system.
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